Clinic Prime Istanbul ISTMarina AVM Kartal – Review
Leaving a negative review is the last thing I wanted to do, but unfortunately, my experience with Clinic Prime has left me no choice.
I underwent an all-on-6 full arch treatment at the clinic, but the results have left me with ongoing issues. When I reached out via WhatsApp to request corrections, the clinic eventually stopped responding.
Main problems (documented in photos):
Midline deviation (~2.5mm): This has affected both function and aesthetics.
Chipped zirconium prosthesis: The clinic told me this was "not a problem for function."
Colour mismatch: The top arch (shade 1M1) doesn’t match the bottom. The top was replaced after my lip kept catching on my teeth when speaking or smiling. By the time I returned 7 months later, the bottom arch had yellowed. My request to correct this was ignored.
In total, I traveled to Turkey four times for this treatment. I was prepared to return a fifth time, but communication ceased after I raised concerns.
If you’re planning dental tourism to Turkey, I suggest factoring in the potential cost of additional visits for follow-up or corrective work.
⚠️ Important Advice:
Avoid paying in cash — always use a credit card if possible.
Why?
Cash: No paper trail, no protection, no chargeback if things go wrong.
Credit card: Offers more security, including chargeback options in some countries.
Some clinics insist on cash and refuse cards. In my experience, that’s a red flag. I was told a “credit card fee” was due to Turkish government policy, but I could not find any official source confirming this. From my perspective, this felt like pressure to use untraceable payment methods.
In my opinion, the outcome of my treatment fell below the standard I would expect from a professional clinic. I'm sharing my experience to help others make informed decisions about dental care abroad.
This review reflects my personal experience and opinions only.
My first contact was with Idil, and from the very beginning I knew I was in good hands. I had been researching for a while but still felt insecure about the procedure — I had doubts regarding safety, price, trust, and even the language barrier.
After many conversations and much research, I found Idil, who became my guide and translator throughout the entire process. She followed every step closely, explaining everything with kindness and clarity, which made me feel truly confident to move forward.
Upon arriving in Istanbul, I was welcomed by a private transfer that took us to the hotel arranged by Idil for me and my husband. The next day, we had our first visit to the clinic, and my first impression was excellent: a modern, clean, and well-equipped environment, with a friendly, polite, and attentive team.
My dentist, Dr. Gökhan Bayındır, is an outstanding professional. In addition to being extremely gentle and patient, he paid great attention to every detail. He carefully explained each step of the treatment (while Idil translated for me) and was incredibly precise and dedicated throughout.
I had a full treatment with zirconium crowns and veneers, and the result exceeded all my expectations. My new smile turned out exactly as I had dreamed — natural, harmonious, and full of life.
Today, I feel deeply grateful for the amazing work and for the warmth and professionalism of the entire team. Clinic Prime Istanbul gave me something priceless: my self-esteem back. I can’t stop smiling when I see myself in the mirror.
Thank you, Dr. Gökhan Bayındır. Thank you, Idil. Thank you, Clinic Prime Istanbul.
The experience has been good so far. The clinic is very clean and well situated within what seems to be a newly developed shopping center. The staff is amazing and do a good job of understanding what we needed. Translation was effortless thanks to our client representative. Additionally, the implants itself are of high quality as requested.
There are few things to note: There will be a surcharge if you are paying by credit card. Also, there will be an extra charge for additional days beyond what is relayed for the initial treatment. So plan your flight accordingly. This is taking into consideration that the clinic is closed on Sundays and some flight may arrive the next day if you are traveling from the US.
The work is excellent, the facility is clean and top notch and the materials used are well known brands.
Will definitely update here when I return to for the second phase to complete the procedure.
