Nöbetçi Dişçi Yenibosna | Diş Hekimi Said Atilla Durmuş

Nur Ozgul

4 months ago

Last night, we had an appointment for my 5-year-old son at 12:30 AM. We were at the clinic at 12:00 AM, but we hadn't been admitted yet, so we had to leave. The attendant who greeted us at the door made an inappropriate remark, saying, "Since you're here, let me help you," despite having an appointment. First of all, it's absolutely wrong to refuse to admit a 5-year-old child at the scheduled appointment time and to admit three patients ahead of us. Furthermore, when I spoke with headquarters, you claimed there was a "surgical procedure" inside. However, at our appointment time, the patient you mentioned was still sitting there. Unforeseen circumstances can arise in surgical procedures; but if you had admitted us at our appointment time, we wouldn't have had to wait for two patients and the procedure. Furthermore, it's impossible for a child who was told to "keep her asleep for a while" after a procedure to remain awake until that hour. It's also quite questionable whether the healthcare personnel adhered to deontological principles during this process. There's clearly a serious management problem here. People may come from far away and be going through a painful process. Yet, returning empty-handed is both a grave injustice and unacceptable.

Melih

3 months ago

I went in last night with a toothache. They performed a surgical extraction. Before this one, I went to another dentist who was open at night and said it couldn't be done right now, so they wanted to schedule an appointment with the surgeon for the morning. They said the price there started at 4500₺. Here, I had an extraction done immediately for a more reasonable price. Thankfully, they had a professional team at that time of night. I didn't experience any swelling afterward, despite the stitches. Thank you.

Can Reis

3 months ago

I had been suffering from toothache for about a month. I went to the dentist on your recommendation. Thank you, they were very helpful. After half an hour of treatment, my pain was gone. Thank you very much for everything.